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img{width:40px;height:40px}.btn-feature-cta{padding:14px 35px;font-size:1rem}.cta-content h2{font-size:1.65rem}.cta-content p{font-size:1rem}.btn-cta-primary,.btn-cta-secondary{padding:14px 35px;font-size:1rem}}.checkout-main{background:linear-gradient(135deg,var(--background-light)0%,#fff 55%,var(--background-light)100%);padding:110px 20px 70px}.checkout-shell{max-width:1100px;margin:0 auto}.checkout-header{text-align:center;background:var(--white);border:1px solid #0000000f;border-radius:16px;margin-bottom:24px;padding:22px 18px;box-shadow:0 0 2rem #8898aa1f}.checkout-header p{max-width:720px;margin-left:auto;margin-right:auto}.checkout-layout{grid-template-columns:1fr;align-items:start;gap:22px;display:grid}@media screen and (min-width:992px){.checkout-layout{grid-template-columns:420px 1fr}.checkout-left{align-self:start;position:sticky;top:90px}}.checkout-summary-panel{background:#ffffffeb;border:1px solid #0000000f;border-radius:18px;padding:22px;box-shadow:0 0 2rem 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h3{font-size:clamp(1.03rem,2vw,1.22rem)}.terms-content p{color:#2f3b53;margin:0 0 .95rem;line-height:1.72}.terms-content strong{color:#1f2a44;font-weight:700}.terms-content ul{margin:0 0 1rem;padding-left:1.2rem}.terms-content li{color:#2f3b53;margin-bottom:.55rem;line-height:1.68}.terms-content blockquote{color:#2f3b53;background:#f5f8ff;border-left:4px solid #667eea;border-radius:10px;margin:1.15rem 0;padding:14px 16px}.terms-content hr{border:0;border-top:1px solid #dde4f2;margin:1.4rem 0}.terms-table-wrap{width:100%;margin:0 0 1.05rem;overflow-x:auto}.terms-content table{border-collapse:collapse;border:1px solid #d8e0ef;border-radius:12px;width:100%;min-width:560px;overflow:hidden}.terms-content thead{background:#f1f5ff}.terms-content th,.terms-content td{text-align:left;vertical-align:top;color:#2f3b53;border-bottom:1px solid #e4eaf6;border-right:1px solid #e4eaf6;padding:10px 12px}.terms-content th:last-child,.terms-content td:last-child{border-right:0}.terms-content tbody 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#667eea59;border-radius:999px;justify-content:center;align-items:center;width:34px;height:34px;font-weight:800;display:flex}.step-label{font-size:.98rem;line-height:1.1}.step-line{background:#667eea40;border-radius:10px;flex:0 0 140px;height:2px}.complaints-step.active{color:#3f4f72}.complaints-step.active .step-circle{background:#667eea24;border-color:#667eea}.complaints-step.done .step-circle{color:#2dce89;background:#2dce8929;border-color:#2dce898c}.complaints-error{color:#b42318;background:#fff1f1;border:1px solid #ffd2d2;border-radius:14px;margin-bottom:14px;padding:12px 14px;font-weight:600}.complaints-section-title{color:#1f2a44;align-items:center;gap:12px;margin:8px 0 14px;font-weight:800;display:flex}.complaints-section-title:before{content:"";background:#667eea;border-radius:999px;width:10px;height:10px;box-shadow:0 0 0 6px #667eea1f}.complaints-form{margin-top:2px}.complaints-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.field{flex-direction:column;gap:8px;display:flex}.field label{color:#3f4f72;font-size:.95rem;font-weight:700}.field input,.field select,.field textarea{box-sizing:border-box;background:#fafbff;border:2px solid #e0e6f3;border-radius:14px;width:100%;padding:14px 16px;font-family:Inter,sans-serif;font-size:1rem;transition:border-color .25s,box-shadow .25s}.field input::placeholder,.field textarea::placeholder{color:#8a97b3}.field input:hover,.field select:hover,.field textarea:hover{border-color:#d2daf0}.field textarea{resize:vertical;min-height:120px}.field input:focus,.field select:focus,.field textarea:focus{background:#fff;border-color:#667eea;outline:none;box-shadow:0 4px 14px #667eea29}.field-full{grid-column:1/-1}.field-row{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.field-checkbox{grid-column:1/-1}.checkbox-label{color:#3f4f72;cursor:pointer;align-items:center;gap:10px;font-weight:700;display:flex}.checkbox-label input{accent-color:#667eea;width:18px;height:18px}.radio-row{flex-wrap:wrap;gap:16px;padding-top:4px;display:flex}.radio-label{color:#3f4f72;cursor:pointer;align-items:center;gap:10px;font-weight:700;display:inline-flex}.radio-label input{accent-color:#667eea;width:18px;height:18px}.complaints-actions{border-top:1px solid #edf1fb;justify-content:flex-end;margin-top:18px;padding-top:16px;display:flex}.complaints-actions-split{justify-content:space-between}.complaints-btn{cursor:pointer;color:#fff;background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);border:none;border-radius:14px;padding:12px 18px;font-size:1rem;font-weight:800;transition:transform .2s,box-shadow .2s;box-shadow:0 10px 20px #667eea38}.complaints-btn:hover{transform:translateY(-1px);box-shadow:0 12px 24px #667eea47}.complaints-btn:disabled{opacity:.72;cursor:not-allowed;transform:none;box-shadow:0 10px 20px #667eea24}.complaints-btn:disabled:hover{transform:none;box-shadow:0 10px 20px #667eea24}.complaints-btn.secondary{color:#3f4f72;box-shadow:none;background:#eef2ff;border:1px solid #dbe3ff}.complaints-btn.secondary:hover{transform:translateY(-1px);box-shadow:0 8px 18px #11182714}.complaints-success{text-align:center;padding:18px 0 6px}.complaints-success h2{color:#1f2a44;margin:0 0 8px}.complaints-success p{color:#2f3b53;margin:0 0 10px;line-height:1.6}@media screen and (max-width:900px){.complaints-provider{grid-template-columns:repeat(2,minmax(0,1fr))}.step-line{flex-basis:86px}}@media screen and (max-width:768px){.complaints-main{padding-top:70px}.complaints-hero{padding:36px 14px 16px}.complaints-hero-inner{border-radius:18px;padding:22px 20px}.complaints-content-section{padding:0 14px 44px}.complaints-paper{border-radius:16px;padding:20px 18px 22px}.complaints-provider,.complaints-guidelines,.complaints-stepper{border-radius:14px}.complaints-grid,.field-row{grid-template-columns:1fr}.step-line{flex-basis:48px}}:root{--primary-color:#5e72e4;--background-light:#f8f9fe;--text-dark:#181818;--text-muted:#8898aa;--white:#fff;--danger:#f5365c}*{box-sizing:border-box;margin:0;padding:0}html,body{background-color:var(--background-light);color:var(--text-dark);font-family:Inter,sans-serif}.btn{text-align:center;cursor:pointer;border:1px solid #0000;border-radius:25px;padding:10px 20px;font-weight:700;text-decoration:none;transition:all .15s;display:inline-block}.btn-primary{background-color:var(--primary-color);color:var(--white);box-shadow:0 4px 6px #32325d1c,0 1px 3px #00000014}.btn-primary:hover{background-color:#485fe0;transform:translateY(-1px)}.btn-danger{background-color:var(--danger);color:var(--white);box-shadow:0 4px 6px #32325d1c,0 1px 3px #00000014}.btn-danger:hover{background-color:#f4224c;transform:translateY(-1px)}.card{background:var(--white);border:none;border-radius:.375rem;margin-bottom:30px;box-shadow:0 0 2rem #8898aa26}.card-body{padding:1.5rem}.card-header{background:var(--white);border-bottom:1px solid #0000000d;padding:1.25rem 1.5rem}.profile-page-container{padding-top:60px}.profile-header{height:350px;color:var(--white);text-align:center;background-position:50%;background-size:cover;justify-content:center;align-items:center;display:flex;position:relative}.profile-header .overlay{background:#00000080;width:100%;height:100%;position:absolute;top:0;left:0}.profile-header .header-content{z-index:1;padding:0 15px;position:relative}.container.mt--7{z-index:2;position:relative;margin-top:-7rem!important}.card-profile{text-align:center}.card-profile .profile-image{width:120px;margin:-60px auto 0;position:relative}.card-profile .rounded-circle{border:3px solid var(--white);width:120px;height:120px;box-shadow:0 1px 4px #0000001a}.card-profile h3{margin-top:1.5rem;font-size:1.25rem;font-weight:600}.nav-pills .nav-link{cursor:pointer;color:#525f7f;text-align:center;background-color:#f6f9fc;border:none;border-radius:.375rem;width:100%;font-weight:500}.nav-pills .nav-link.active{background-color:var(--primary-color);color:var(--white);box-shadow:0 4px 6px #32325d1c,0 1px 3px #00000014}.tab-pane{padding:1.5rem .5rem}.heading-small{text-transform:uppercase;color:var(--text-muted);margin-bottom:1.5rem;font-size:.75rem;font-weight:600}.form-group{margin-bottom:1.5rem}.form-control{width:100%;color:var(--text-muted);border:1px solid #dee2e6;border-radius:.25rem;padding:.625rem .75rem;font-size:.875rem}.form-control[readonly]{background-color:#e9ecef}